What is your warranty policy?Updated 7 months ago

We stand behind the quality of our bags, luggage and accessories with a Limited Lifetime Warranty — our guarantee that every Herschel Supply item is free of material and manufacturing defects. This warranty is valid for the duration of the original purchaser’s lifetime, beginning on the date of purchase from an authorized Herschel Supply retailer and subject to applicable laws.

Our 5 Year Limited Warranty is listed in section 05 and covers our apparel products, as well as our Trade, Outfitter, and Highland luggage lines. Our 5 Year Limited Warranty is valid for 5 years, beginning on the date of purchase from an authorized Herschel Supply retailer and subject to applicable laws. Apparel is defined as any clothing item, including jackets, hats, pants, hoodies, sweaters and fleece.

In both cases, the warranty will immediately become void if the product is purchased from an unauthorized retailer.