Your order will be shipped Ground Service unless you select the Express Service. Please allow 1-2 business days for processing. Once shipped, orders are generally received within 5 business days*. We do not ship on Saturdays, Sundays, or holidays. Wh
You will receive a shipping confirmation email which will contain your order’s tracking information. Track your order by clicking the link found in the shipping confirmation email. Please allow 1 business day to receive your shipment notification ema
If you have made an error in your order details, please reach out to us as soon as possible and we will do our best to assist you!
No, once an order has been placed we are unable to alter or cancel the order. We start processing orders immediately after they are placed to ensure they arrive as quickly as possible. If you need to cancel your order, please reach out to us as soon
We apologize for the inconvenience. Please take a photo of the damaged item and email it to our customer service department. We will assist you with a return or exchange as quickly as possible.
If your order is marked as delivered but you haven't received it, please check around your delivery location and with neighbors. If you still can't locate it, contact our customer support for assistance.
We're sorry to hear that you're experiencing issues with your order. Please check your confirmation emails to ensure all items were included in your shipment. If an item is missing, please contact our customer service team immediately so we can resol
An international transaction fee is a fee charged to your credit card for making purchases out of country and is generally between 2-3 percent of the amount total on the purchase you make depending on your bank/credit card company. Be assured that th
If an item available on our website is available at a lower price (including taxes and shipping costs) on an authorized retailer’s website, we will match the price. Please send us the hyperlink for the product on the retailer's website through our co
To ensure that your order arrives before December 25th, all orders must be placed by:. December 12th - Standard Ground Shipping. December 19th - Express Shipping