Shipping
What methods of shipping do you offer?
We offer standard ground and express shipping. Please allow 1-2 business days for order processing. Business days are defined as weekdays Monday - Friday, with the exclusion of weekends, or holidays. During delivery please ensure that someone is avai
Do you offer expedited shipping?
We do offer the option to ship your package Express for an additional cost. Please note that our orders require 1-2 business days for processing, which is not included in estimated delivery times. Express shipping is estimated to be 2-3 business days
Can I upgrade my shipping after my order has been placed?
Once an order has been placed, we are not able to update or upgrade the shipping method chosen. If you have any concerns about an existing order, please fill out our contact form and provide your order number for reference. We will do our best to ass
I am not going to be home when my package is expected to arrive, what should I do?
We require a signature upon delivery for all orders over $250.00 before tax. If your order requires a signature and you are not home, the courier may re-attempt delivery another day, or your order will be left for secure pick-up at a nearby courier l
My tracking information says delivered, but I have not received my order. What should I do?
Please check with your surrounding neighbors and/or landlord to ensure your order was not mistakenly picked up. If you are still unable to locate your shipment, please reach out to us via our contact form and we will be happy to investigate this for
Can I upgrade my shipping after my order has been placed?
We are not able to update or upgrade the shipping method chosen once you have placed your order. Shipping cannot be expedited once it is already in transit. If you have any concerns about an existing order, please fill out our contact form and provid